Support

Please read the FAQ before contacting support.

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How Long does it take for my poster to be shipped?

All orders are made to order. Once your order is placed, it will typically be dispatched within 1–3 business days. If you select express shipping, delivery should arrive within a few days. Standard shipping may take up to a week, depending on your location.

Do you ship internationally?
No, as of 28 March 2026, we only ship within Australia. We currently do not offer international delivery.

What material do you use for the posters?

All posters are printed on premium, thick matte paper for a clean, high-quality finish. Glossy options will be available in the future.

Where are you based?
We are based in Australia and ship from within Australia.

What if I entered the wrong address?
Please contact us immediately. If your order hasn’t been shipped yet, we can update the address.

How are the posters packaged?
Posters are carefully packaged to prevent damage during shipping.

Do you restock sold-out designs?
Most designs are restocked, but some may be limited. If you’re unsure, feel free to contact us.

Can I use your designs commercially?
No, all designs are for personal use only and may not be reproduced or resold.

How do I refund a order?

To start a refund process, contact us below and tell us order number, full name and reason of refund.

 

If your question has not been answered, feel free to contact us below.